WayFairer
Legal

Terms of Service

Clear, practical terms for clubs and golfers using WayFairer.

Last updated: March 7, 2026

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These Terms set out how WayFairer works, what you can expect from us, and what we expect from you. By using WayFairer (the website, dashboard, player app, or any part of our service), you agree to these Terms.

"WayFairer", "we", "us", and "our" means WayFairer Labs Ltd, a New Zealand company. "You" means a golf course, a course employee, a marshal, or a player using our service.

If you have questions, email support@wayfairerlabs.com.

1. What WayFairer Is

WayFairer is a tool that helps golf courses understand pace of play and manage rounds. It includes:

  • A player app (GPS-based tracking during a round)
  • A real-time dashboard for marshals
  • Course analytics
  • Historical pace insights

WayFairer provides information only. We do not control play, make decisions for the course, or manage player behaviour.

Courses remain responsible for safety, operations, and decisions made on the ground.

2. Who These Terms Cover

These Terms apply to:

  • Golf courses using the WayFairer dashboard
  • Staff and marshals invited by a course
  • Players using the player app
  • Anyone using our website or services

Courses are responsible for making sure their staff and players understand and follow these Terms.

3. How Player Tracking Works

When a player starts a round:

  • The app collects GPS location around every ~10 seconds
  • The data is sent to the course's dashboard
  • Tracking automatically stops when the round finishes or the player leaves the course boundary

Players are not tracked off-course. Courses decide how they want to run tracking (e.g., one player per group or all players).

4. Information We Collect

We collect:

  • Basic player details (name or nickname)
  • GPS data during a round
  • Session information (hole progress, pace, timings)
  • Technical and performance data
  • Course setup information

Players do not need an account, email, or phone number to use the app.

Details are in our Privacy Policy.

5. What Courses Can See

Courses only see:

  • Players currently playing at their course
  • Live position and pace information
  • Session history and trends for rounds played at their own course
  • Behavioural patterns linked to an internal WayFairer ID

Courses cannot see:

  • Any player's history at other courses
  • Any other course's data
  • Personal information that the player did not provide

6. What WayFairer Can See

To operate the service, WayFairer may access:

  • Technical logs
  • GPS and session data
  • Course configurations and analytics
  • Diagnostic information

Only authorised staff can access this information. We use anonymised and aggregated data to improve the service and for product development. We do not market directly to players.

7. Fair and Responsible Use

You agree not to:

  • Track or monitor anyone outside a legitimate round of golf
  • Use the dashboard to intimidate, harass, or unfairly target players
  • Export or misuse raw GPS data
  • Gain access to areas of the system you're not authorised to use
  • Interfere with, reverse-engineer, or tamper with the service
  • Share staff logon credentials

Courses are responsible for managing their staff's access.

8. Our Responsibilities

We will:

  • Provide the service with reasonable care and skill
  • Use industry-standard security practices
  • Protect the data we hold
  • Maintain and improve the service over time

We may update or change the service at any time.

9. Security, Risk, and Third-Party Misuse

We use industry-standard security measures, but no online system is completely secure.

If someone gains unauthorised access to WayFairer, intercepts data, or misuses stolen information, we are not responsible for any harm caused by:

  • criminal activity,
  • hacking or cyber-attacks,
  • misuse of stolen data, or
  • actions outside WayFairer's control.

We are not liable if someone uses stolen or intercepted data to target, follow, harm, or disadvantage a player or course.

This does not limit our responsibility if:

  • we fail to take reasonable security steps, or
  • we breach New Zealand privacy law.

Players are responsible for keeping their devices secure. Courses are responsible for their staff's access and account hygiene.

10. Payments (Courses Only)

If a course subscribes:

  • Fees are charged as shown when signing up
  • Subscriptions renew automatically unless cancelled
  • Prices may change, but we'll give fair notice

Players are not charged for using the app.

11. Ownership and Intellectual Property

WayFairer owns:

  • The platform and technology
  • The analytics engine
  • System design and data structures
  • Anonymised and aggregated data
  • The WayFairer brand and trademarks

Courses own:

  • Their course configuration
  • Operational decisions
  • Session history from their own facility

No rights are granted beyond what is stated in these Terms.

12. Data Retention

We retain:

  • Raw GPS data for a short operational period
  • Session summaries and pace history for up to seven years
  • Anonymised and aggregated data indefinitely

See our Privacy Policy for full details.

13. Limitation of Liability

To the maximum extent permitted by New Zealand law:

  • We are not liable for indirect, consequential, or punitive damages
  • Our total liability in any 12-month period is limited to the total fees paid by the course in that period
  • Courses remain responsible for decisions made using WayFairer data

Players use the app at their own risk. Nothing in these Terms limits your rights under the Consumer Guarantees Act (if it applies).

14. Ending the Service

You can stop using WayFairer at any time. Courses can cancel their subscription at any time (fees already paid are not refunded).

We may suspend or end access if:

  • These Terms are breached
  • The service is misused
  • Continued access would create risk or harm

We will give reasonable notice where practical.

15. Player Account Deletion

Players with an account can request account deletion from within the app.

When an account is deleted, account access is permanently disabled and the user is signed out. We remove or anonymise account identifiers used for authentication and notifications (for example, email, linked OAuth identity, and active session tokens).

Some records may be retained where required for legal, security, fraud-prevention, and service-integrity reasons. Where appropriate, retained records are de-identified or aggregated.

16. Changes to These Terms

We may update these Terms from time to time. Significant changes will be highlighted on our website.

Using the service after changes means you accept the updated Terms.

17. Governing Law

These Terms are governed by New Zealand law. Any disputes will be resolved in New Zealand courts.

18. Contact

WayFairer Labs Ltd
Email: support@wayfairerlabs.com
Website: https://wayfairerlabs.com