Last updated: March 7, 2026

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This Privacy Policy explains what information WayFairer collects, why we collect it, how we use it, and the choices you have. We wrote this in plain English so course staff and players can understand it without needing a lawyer.

"WayFairer", "we", "us", and "our" means WayFairer Labs Ltd, a New Zealand company. "You" means a golf course, a marshal, staff member, or player who uses our services.

If you have questions, email privacy@wayfairerlabs.com.

1. What Information We Collect

We collect different types of information depending on how you use WayFairer.

Players (using the app):

We collect:

Name or nickname you enter
GPS location during your round
Movement, timing, and pace of play data
Device information (e.g., app version, performance logs)

We do not collect:

Email addresses
Phone numbers
Contact information
Payment information

Courses, staff, and marshals (dashboard users):

We collect:

Name, email, and logon details for staff
Course setup information
Session and round data
Dashboard actions (e.g., reports run, settings changed)

Website visitors:

We may collect:

Basic analytics
Technical logs
Browsing behaviour on our site

All data we collect is used to operate, improve, or secure the service.

2. How GPS Tracking Works

GPS tracking is only active during a round of golf.

Tracking turns on when:

A round starts, or
The player enters course boundaries (depending on course settings)

Tracking turns off when:

The round ends
The player leaves the course for a set amount of time
The player manually stops tracking (if the course allows it)

We do not track players off-course.

3. Why We Collect This Information

We collect data to:

Provide the WayFairer service
Show real-time player positions to marshals
Calculate pace of play
Help courses manage rounds
Improve the accuracy of our system
Generate insights and analytics
Keep the platform secure and running reliably

We do not sell personal information.

4. What Courses Can See

Courses can see:

Players currently on their course
Live location and pace
Session history for their own course
Behavioural patterns linked to a WayFairer ID

Courses cannot see:

Player data from other courses
Any player's home address, phone number, or contact details
Raw GPS data beyond their own course operations

5. How We Use Anonymised and Aggregated Data

We anonymise data by removing anything that identifies a specific person or course.

We use anonymised and aggregated information to:

Improve algorithms
Train pace-of-play models
Run performance analysis
Build historical reports
Improve WayFairer as a product
Benchmark trends across regions

This type of data does not identify you or your course.

We may keep anonymised data indefinitely.

6. How Long We Keep Information

Different types of information have different retention periods:

Raw GPS data: kept for a short operational period
Session summaries & pace history: up to 7 years
Staff logon and account details: stored while the account is active
Anonymised aggregated data: kept indefinitely

If a course stops using WayFairer, we securely archive or anonymise data where appropriate.

We do not sell your information. We only share it when necessary to run and improve the service.

We may share data with:

Our hosting provider (OVH Cloud)
Our email service provider
System and error monitoring tools
Mapping or geospatial tools we rely on

These providers follow strict data protection standards.

We may also share information if:

Required by NZ law
Needed to protect someone's safety
Needed to investigate misuse, fraud, or security issues

We never share identifiable player information with other courses.

8. Where Data Is Stored

Data is stored on secure servers. We operate regional servers (NZ, Australia, and others as needed). Early on, data for nearby regions may be processed on a shared server (for example, Australian courses may temporarily use the NZ region).

We will always protect your data under this Policy, regardless of the region used.

9. Security

We use industry-standard practices to keep your information secure.

However, no online system is completely safe. If someone gains unauthorised access due to hacking or criminal activity, we cannot guarantee absolute protection (see our Terms of Service for details).

If a data breach occurs, we will:

Investigate it quickly
Notify affected parties if required
Work to prevent it happening again

10. Your Rights (NZ Privacy Act)

Under New Zealand law, you have the right to:

Ask what information we hold about you
Ask for a copy of your information
Ask us to correct information that is wrong
Ask us to delete certain information where appropriate

Players can contact us directly, even if their course set up their session.

We may need to verify your identity before releasing data.

11. Account Deletion

If you create an account, you can request deletion from within the app. For simple step-by-step instructions, visit Delete Your Data.

When deletion is completed, we permanently disable account access and remove or anonymise account identifiers, including authentication links and active session tokens. Push notification tokens linked to the account are also removed.

We may retain certain operational, security, fraud-prevention, audit, and legal records for defined periods where required. Where appropriate, retained data is de-identified or aggregated and no longer used to provide account access.

If you have questions about deletion or retained data, contact privacy@wayfairerlabs.com.

12. Children

WayFairer is not designed for children under 13. If a junior player uses the app, the course is responsible for ensuring appropriate consent is obtained from a parent or guardian.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be noted on our website.

Using the service after changes means you accept the updated Policy.

14. Contact Us

WayFairer Labs Ltd
Email: privacy@wayfairerlabs.com
Website: https://wayfairerlabs.com

Privacy Policy